Shipping policy

How much does delivery cost?

Having to pay for delivery is a real pet peeve of ours, and so that's why we offer FREE standard delivery on all of our products -no minimum spend and no 'for a limited time only'.

How long does standard delivery take?

Our free standard delivery takes between 3 - 5 working days on average, but this can vary depending on a variety of factors (e.g. extreme weather). 

Can I track my order?

Yes, we use either 'Evri' or the 'Royal Mail Signed For' service, both of which provide tracking for your parcel.

I need delivery faster than the free, standard delivery of 3 - 5 days, do you offer a quicker service?

Yes, we use the 'Royal Mail 1st Class Signed For' delivery service for those orders that are needed in a hurry. This service aims to deliver within 2 working days (Mon - Sat only), and costs £4.95. 

What if the recipient is not home at the time of delivery?

If the Royal Mail is delivering your parcel, they will leave a 'calling card' through the letterbox informing the recipient that they have a parcel they will need to collect from the local post office (details will be provided).

Evri will attempt to deliver a parcel 3 times before it is returned to us. 

Can you deliver to an address outside of the UK?

We don't usually deliver outside of the UK, but send us a message and we will look into trying to make this happen for you!